1. Introduction

These Terms of Service (“Terms”) govern the use of the website hosting services offered by Cloudways.com, which are resold by our company in the UK. By using our website hosting services, you agree to these Terms and our Privacy Policy.

  1. Service Agreement

Our website hosting services are provided by Cloudways.com and are governed by their terms of service. We act as a reseller of these services and are responsible for managing your account and providing customer support. By using our website hosting services, you agree to be bound by both our terms of service and Cloudways.com’s terms of service.

  1. Account Creation

To use our website hosting services, you must create an account with us. You agree to provide accurate and complete information when creating your account, and to update your information promptly if it changes. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.

  1. Payment and Billing

Our website hosting services are offered on a monthly or annual subscription basis, and you agree to pay the fees associated with your chosen subscription plan. Payment is due in advance of each billing cycle, and we will automatically renew your subscription at the end of each billing cycle unless you cancel your subscription in accordance with these Terms.

  1. Refunds and Cancellations

We offer a 30-day money-back guarantee on our website hosting services. If you are not satisfied with our services within the first 30 days of your subscription, you may cancel your subscription and receive a full refund. After the initial 30 days, you may cancel your subscription at any time, but we will not issue a refund for any unused portion of your subscription.

  1. Acceptable Use

You agree to use our website hosting services only for lawful purposes and in accordance with these Terms and all applicable laws and regulations. You agree not to use our services to engage in any illegal or unauthorized activity, including but not limited to:

  • Transmitting or distributing any material that is defamatory, obscene, pornographic, abusive, or otherwise objectionable;
  • Hacking, cracking, or otherwise attempting to gain unauthorized access to any computer system or network;
  • Interfering with or disrupting the operation of our website hosting services or any computer system or network connected to our services;
  • Sending unsolicited email or other messages (spam); or
  • Violating any applicable laws or regulations.
  1. Security and Backup

We take the security of our website hosting services very seriously and employ a range of security measures to protect your data. However, you are ultimately responsible for ensuring the security of your website and data. We strongly recommend that you use strong passwords, keep your software and applications up to date, and take other measures to protect your data. We also provide regular backups of your data, but we are not responsible for any loss of data or other damages that may result from a failure to back up your data.

  1. Intellectual Property

You retain ownership of all intellectual property rights in the content you upload to our website hosting services. By uploading content to our services, you grant us a non-exclusive, worldwide, royalty-free license to use, copy, distribute, and display that content solely for the purpose of providing our services to you.

  1. Limitation of Liability

To the extent permitted by law, we exclude all liability for any loss or damage, including but not limited to direct, indirect, incidental, special, or consequential damages, arising out of or in connection with our website hosting services or these Terms. Our liability is limited to the amount paid by you for our services.

  1. Disclaimers

Our website hosting services are provided on an “as is” and “as available” basis without any warranties, express or implied. We do not guarantee that our services will be uninterrupted or error-free, and we are not responsible for any delays, errors, or other issues that may arise in connection with our services.

  1. Indemnification

You agree to indemnify, defend, and hold us and our affiliates, officers, directors, employees, and agents harmless from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with your use of our website hosting services or your breach of these Terms.

  1. Modification of Terms

We reserve the right to modify these Terms at any time, in our sole discretion, by posting updated Terms on our website. Your continued use of our website hosting services after such modifications constitutes your acceptance of the updated Terms.

  1. Termination

We may terminate your access to our website hosting services at any time, with or without cause, by providing you with written notice. Upon termination, you will no longer have access to your account or any data associated with your account.

  1. Governing Law and Jurisdiction

These Terms and any dispute arising out of or in connection with these Terms or our website hosting services shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

  1. Entire Agreement

These Terms constitute the entire agreement between you and us with respect to our website hosting services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between you and us.

  1. Contact Us

If you have any questions or concerns about these Terms or our website hosting services, please contact us at info@imageconcepts.co.uk.